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Elavon and BookingTek to deliver contactless order and pay technology in the United States and Canada.

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Elavon and BookingTek to deliver contactless order and pay technology in the United States and Canada.

May 25
13:18 2021

A game-changing contactless app helps restaurants keep guests safe while improving customer experience and service.

The global pandemic has eliminated the need for cash or, in some cases, even credit cards at restaurants, as many customers limit their exposure when they transact and prefer to pay through technology. Now more than ever, restaurants and hotels want to provide customers with an ordering and payment experience that reduces face–to-face contact between staff and customers and removes items that are frequently touched by multiple people such as printed menus, cash and bills.

To give restaurant customers more flexibility and control of how they order and pay, Elavon, a global payments provider and subsidiary of U.S. Bank, and BookingTek, a London-based international hospitality software provider, have partnered to introduce a new smartphone application TableRes. The app will be provided free-of-charge to medium and large restaurant chains and food service businesses in the United States and Canada that process with Elavon.

TableRes provides contactless guest experiences in all types of restaurants (from QSR to full service) and allows guests to order and pay at the table without interaction with a server. It also provides direct pre-order and pre-payment functionality for delivery, pickup at the counter or curbside and drive-thru.

TableRes Omnichannel Video (1 min)

“Businesses are looking for ways to easily deliver a contactless, digital option to customers,” said Jamie Walker, Elavon CEO. “One of the ways we deliver those capabilities is through our strategic partnerships, where the partner’s software and capabilities open new doors for us to deliver our trusted payments technology to more businesses.”

“In these trying times, it’s essential that the hospitality industry equips itself with contactless technology to help manage social distancing at all stages of the customer journey,” added Matthew Stubbs, CEO of BookingTek. “Partnering with Elavon gives BookingTek an easy way to plug in and provide payment services that customers need during and after COVID-19 times.”

Elavon is well positioned to accept mobile wallet and contactless card payments. They have developed tools to enable acceptance of safe and secure card-not-present (CNP) third-party transactions, in-app payments and can leverage 3D Secure 2.0 to help hospitality businesses mitigate fraudulent transactions.

 

How it works

The TableRes app can be embedded in an existing app or delivered as a standalone iOS or Android app. It’s also available as a mobile web app that doesn’t need to be downloaded, and just requires customers to scan a QR code. TableRes is fully integrated with Oracle Simphony and 10 other leading POS systems.

Fast food and fast casual restaurants chains can use the app to allow customers to find their closest location, see the menu, order and pre-pay for pickup at the counter, curbside, drive-thru or delivery. With TableRes, full-service restaurant customers are able to reserve a table and on arrival view the full menu, order and then pay at the table, eliminating contact with staff and physical items like paper menus, bills and credit cards.

In addition, restaurants that use the app can choose to have free access to a powerful, integrated floor management system that manages bookings from all sources. It also manages guests, profiles, tables, servers, waitlists and a whole host of other front of house functions. 

Elavon customers will have access to BookingTek’s new smartphone application TableRes with zero setup costs and zero monthly fees. The merchants will only pay Elavon fees for processing.

https://tableres.com or google ‘TableRes’

 

BookingTek is a highly innovative, 10- year old technology business founded in the UK that delivers software to hospitality companies around the world through offices in London, Washington DC and Singapore. The company specialises in digital solutions for the hospitality industry and counts many of the world’s largest hotel/restaurant groups in its client list including Marriott International.

For more information, please contact [email protected]

Media Contact
Company Name: BookingTek
Contact Person: Susana Stubbs
Email: Send Email
City: London
Country: United Kingdom
Website: https://www.bookingtek.com

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